Which season are you currently accepting?
We currently look at all seasons in clothing, shoes & accessories.
Home décor is seasonal. Holiday specific items we are accepting until May 31 will be patriotic & summer themed.
Do I need an appointment?
No, you do not have to have an appointment. Our "walk-in days" are currently Tuesday-Friday for 25 items or less.
Saturdays are for appointments only and must be made ahead of time.
Do I need to bring my items on hangers?
No, we actually prefer your items in a tote or laundry basket. It helps speed up your wait time in the store.
Who chooses the price of my items?
You are welcome to tell us if any of your items have an above average retail price, however, we reserve the right to set the price. If you have a designer item you wish to inquire on please inquire within the store.
How/When do I get paid?
As soon as you start to earn credit on your account it is eligible for a pay out.
You may also use your credit in store at anytime.
Pay outs are currently only offered in store. Please have photo id ready.
Your money does not expire.
Why weren't my items accepted?
Our decision to turn away an item is never personal. We make decisions based on our current needs, research, and experience. We have to keep in mind what our customer's preferences are. Typical reasons for turning away an item are:
Over stocked
Stained, damaged or flawed
Missing buttons or broken
Smoke/moth ball odors or pet hair
Excessive wear/fading/piling
Men's dress wear of any kind
Under arm stains
Dated items which are not in demand
Not folded neatly at time of consignment, remember prep work is key!